Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: By committing to unparalleled product excellence and competitive pricing, Shandong Fulong Electric Vehicle Co., Ltd. ensures our valued clients consistently gain remarkable benefits, nurturing a prosperous and lasting partnership.
Q2. What are your payment terms?
A: Our payment terms are designed for your convenience, requiring a 30% deposit via T/T upfront, with the remaining 70% due before shipment. To enhance trust, we offer detailed product and packaging
photographs for your thorough review before the final balance is complete, ensuring transparency and confidence.
Q3. What delivery terms are available for selection?
A: We offer a versatile range of delivery options, including EXW, FOB, CFR, CIF, and DDU, tailored to meet your logistical needs with flexibility and ease.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery timeframe ranges from 15 to 30 days after receiving your advance payment. This period may vary slightly based on specific product details and
order volume. Q5. Are you able to manufacture according to provided samples?
A: Certainly, we have the capability to manufacture according to your samples or technical drawings, with expertise in developing any necessary molds and fixtures to bring your vision to life.
Q6. Could you elaborate on your sample policy?
A: We are delighted to provide sample products for your assessment; however, the costs of the sample and its shipping must be borne by the customer.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Absolutely, we enforce a comprehensive testing protocol, ensuring 100% of our products undergo meticulous inspections prior to dispatch, assuring quality and dependability.
Q8. What are the specifics of your warranty?
A: We offer an extensive one-year warranty, provided the product remains free of human-induced damage, granting peace of mind and satisfaction.
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