| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ: Your Guide to Seamless Business Operations with Shandong Fulong Electric Vehicle Co., Ltd.
Q1: How do you ensure our partnership stands the test of time?
A: We are committed to delivering outstanding product quality at fiercely competitive prices, ensuring that our clients reap maximum benefits and thrive in collaboration with us.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Rest assured, we'll provide you with detailed photos of the products and their packaging
before you settle the balance. Transparency and trust are at the core of our operations.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, giving you flexibility and choice.
Q4. Can you share an overview of your delivery timelines?
A: Typically, our delivery period ranges from 15 to 30 days post receipt of your advance payment. However, the exact timeline may vary based on the specifics and
volume of your order. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can craft products using your samples or detailed technical drawings. Our expert team can develop the necessary molds and fixtures to bring your vision to life.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples, although the sample and courier costs are to be borne by our esteemed clients.
Q7. Is thorough testing conducted on all products prior to dispatch?
A: Indeed, we pride ourselves on rigorously testing 100% of our goods before delivery, ensuring top-notch quality and performance.
Q8. What warranty conditions do you offer?
A: We proudly extend a one-year warranty on our products, provided there is no human-induced damage, ensuring peace of mind and satisfaction.
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