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Q1: How do you ensure long-term cooperation with your business partners?
A: Our primary focus is on maintaining an unparalleled level of quality coupled with highly competitive pricing. This dual strategy ensures our partners enjoy enduring benefits, fostering long-term alliances.
Q2. What are your payment terms?
A: Our payment structure is designed for clarity and security: an initial 30% T/T deposit is required, with the balance of 70% payable prior to shipment. To assure your confidence, we send detailed photographs of the products and their packaging before you finalize the payment.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms to accommodate your logistical needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your estimated delivery time?
A: Our delivery timeline is typically within 15 to 30 days after receipt of your advance payment. However, the precise timing may vary depending on the specific nature and quantity of your order. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we are adept at manufacturing products tailored to your samples or technical drawings. We are fully equipped to develop the necessary molds and fixtures to meet your precise specifications.
Q6. What is your policy regarding samples?
A: We are delighted to offer sample products, though we kindly request that our customers bear the costs associated with the samples and courier services.
Q7. Do you conduct tests on all your products before delivery?
A: Indeed, we adhere to a rigorous 100% testing protocol to ensure every product meets our high standards before it leaves our facility.
Q8. What type of warranty do you offer?
A: We provide a robust one-year warranty on our products, as long as there is no damage caused by human actions. This commitment underscores our confidence in the durability and reliability of our offerings.