FAQ:
Q1: How do you make our business as long-time cooperation?
A: We ensure enduring partnerships by consistently providing superior quality goods at competitive prices, allowing our esteemed customers to gain the utmost benefits.
Q2. What are your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% to be settled before shipment. We are committed to transparency and will provide detailed photos of products and packaging for your approval prior to final payment.
Q3. What delivery terms do you offer for selection?
A: Our flexible delivery terms include EXW, FOB, CFR, CIF, and DDU, tailored to meet your specific logistics needs.
Q4. What can you tell us about your delivery time?
A: Typically, delivery takes between 15 to 30 days after receiving your advance payment. The precise timing depends on both the nature and quantity of your order. Q5. Can you produce according to the samples?
A: Absolutely, we can craft products based on your samples or technical drawings, and we are equipped to create the necessary molds and fixtures to bring your vision to life.
Q6. What is your sample policy?
A: We do offer samples; however, the cost of the sample and courier must be borne by the customer.
Q7. Is your entire inventory tested before delivery?
A: Yes, we rigorously test 100% of our products before they leave our facilities, ensuring that only those meeting our high standards reach you.
Q8. What does your warranty cover?
A: We proudly offer a one-year warranty, providing peace of mind, provided there is no human-inflicted damage.
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