| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our formula for forging enduring business bonds is a harmonious blend of outstanding product quality and competitive pricing. This dual focus ensures our partners reap substantial benefits, fostering a business relationship that stands the test of time, underpinned by trust and shared success.
Q2. What are your payment terms?
A: We offer straightforward and accommodating payment terms. An initial deposit of 30% via T/T is required to kick-start the process, followed by the remainder of 70% before shipment. Our commitment to transparency is further highlighted by our provision of comprehensive product and packaging photographs before the final payment, assuring you of our uncompromising quality.
Q3. What delivery terms do you offer for selection?
A: We provide a versatile array of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This flexibility empowers our partners to choose the delivery option that best fits their logistical strategies, ensuring a seamless and tailored shipping experience.
Q4. Can you provide details about your delivery timeline?
A: Our delivery timeline typically spans 15 to 30 days after receipt of your advance payment, though exact timings hinge on product specifics and order volume. We pledge to uphold prompt delivery while maintaining our rigorous quality standards. Q5. Can you manufacture based on samples?
A: Absolutely! We pride ourselves on our ability to produce custom goods derived from your samples or technical drawings. Our accomplished team is adept at developing the necessary molds and fixtures, transforming your unique concepts into finely-crafted realities with impeccable precision and skill.
Q6. What is your policy on providing samples?
A: We are delighted to extend the opportunity for potential partners to obtain samples, although the costs for the sample and courier must be borne by the customer. This enables you to personally witness our exceptional product quality before committing to a larger-scale order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we enforce a rigorous quality assurance program, ensuring that each and every product undergoes thorough testing before leaving our facility. This painstaking attention to detail ensures our partners receive nothing less than superior quality products.
Q8. What does your warranty cover?
A: Our robust warranty offers comprehensive coverage for a full year, with exceptions only for damage resulting from human actions. This underlines our conviction in the robustness and dependability of our products, providing our valued customers with the assurance and confidence they deserve.
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