| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions
Q1: What strategies do you employ to ensure long-term business partnerships?
A: We are committed to maintaining exceptional product quality while offering competitive pricing, ensuring our customers consistently reap benefits.
Q2. Can you describe the terms of payment you offer?
A: We require 30% T/T as an initial deposit, with the remaining 70% payable before shipment. To facilitate transparency, we provide detailed photos of the products and packaging
for your review prior to final payment.
Q3. What delivery terms are available for your selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4. What can you tell us about your delivery timelines?
A: Typically, delivery spans 15 to 30 days post-receipt of your advance payment, although this may vary based on the specific items and
order volume. Q5. Do you have the capability to produce goods based on samples?
A: Absolutely, we can manufacture products using your samples or technical drawings. Our team is equipped to create the necessary molds and fixtures.
Q6. Could you explain your policy on samples?
A: We can provide samples; however, customers are responsible for covering both the sample and courier costs.
Q7. Do you conduct tests on all goods prior to dispatch?
A: Yes, we conduct comprehensive testing on 100% of our goods to ensure quality before they are dispatched.
Q8. What warranty do you offer on your products?
A: We offer a one-year warranty, provided there is no damage caused by improper handling.
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