Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you foster enduring business partnerships with your clients?
A: We ensure the highest quality of goods while maintaining competitive pricing, providing our customers with exceptional value and benefits.
Q2. What are the terms of payment you offer?
A: We require a 30% T/T deposit, with the remaining 70% payable before delivery. Prior to settling the balance, we will provide you with detailed photos of the products and their packaging.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your needs.
Q4. What can you tell us about your delivery timeline?
A: Typically, delivery is completed within 15 to 30 days after receipt of your advance payment. The exact timeframe depends on the specific items and order quantity. Q5. Are you capable of producing items based on provided samples?
A: Absolutely, we can manufacture products according to your samples or technical drawings, and we are equipped to create the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are happy to provide samples, however, the cost of the sample and courier fees are to be borne by the customer.
Q7. Do you conduct tests on all goods prior to delivery?
A: Yes, we conduct thorough 100% testing on all goods to ensure quality before they are dispatched.
Q8. What can you tell us about your warranty policy?
A: We offer a one-year warranty, provided there is no damage caused by human error.