Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Support payments in USD |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure strong and lasting business partnerships with your clients?
A: We are committed to sustaining exceptional product quality and highly competitive pricing, empowering our clients to reap immense benefits. This commitment enables us to cultivate and nurture enduring, mutually beneficial collaborations.
Q2. Could you please elaborate on your payment terms?
A: Our payment structure requires a 30% deposit via T/T to initiate processing, with the remaining 70% due before dispatch. To ensure complete transparency, we provide comprehensive product and packaging photographs before final payment.
Q3. What delivery terms do you offer for convenient selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, providing the flexibility to tailor shipping solutions to your specific requirements.
Q4. Could you provide insights on your delivery timelines?
A: Our standard delivery window ranges from 15 to 30 days following advance payment receipt. However, this can vary based on the complexity and size of your order. Q5. Are you capable of manufacturing products based on samples?
A: Absolutely, we excel in crafting products from your samples or technical drawings, with proficiency in developing custom molds and fixtures to align perfectly with your specifications.
Q6. What is your policy regarding samples?
A: We are delighted to provide samples to our clientele, though the associated sample and courier costs are borne by the customer.
Q7. Do you conduct tests on all products before dispatch?
A: Yes, we meticulously perform 100% testing on each product prior to dispatch, ensuring that quality and reliability meet our high standards.
Q8. Can you detail your product warranty?
A: We provide a comprehensive one-year warranty that covers manufacturing defects, excluding damages from human error, offering a sense of assurance and peace of mind.