Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We consistently uphold an unwavering commitment to superior product quality, seamlessly paired with competitive pricing, ensuring our clients consistently experience unparalleled benefits and profound satisfaction.
Q2. What are your accepted terms of payment?
A: Our payment terms are structured for your convenience at 30% T/T in advance as a deposit. The remaining 70% is due just before shipment. To offer peace of mind, we provide comprehensive photographs of the products and their packaging for your approval before final payment.
Q3. Which delivery terms do you offer for your customers to choose from?
A: Our delivery terms are designed to cater to your every logistical requirement, offering a versatile selection that includes EXW, FOB, CFR, CIF, and DDU.
Q4. Can you describe your delivery timelines?
A: Typically, our streamlined process allows us to require between 15 to 30 days after receiving your advance payment for order processing and dispatch. The precise schedule is tailored based on specific items and order quantities.
A: Absolutely, we possess the expertise to meticulously fabricate products according to your samples or technical drawings, and we are fully equipped to develop the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples; however, the cost of the sample and courier charges are the responsibility of the customer.
Q7. Do you conduct testing on all your products before they are shipped?
A: Yes, we execute rigorous testing on 100% of our goods with unwavering precision to ensure they meet our stringent quality standards prior to dispatch.
Q8. What does your warranty entail?
A: We proudly offer a comprehensive one-year warranty, ensuring peace of mind, as long as the product is not damaged by misuse or human error.