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Q1: How do you make our business as long-time cooperation?
A: We ensure enduring partnerships through maintaining exceptional product quality and competitive pricing, securing mutual benefits for both parties.
Q2. What is your terms of payment?
A: Our payment terms are structured as 30% T/T deposit with the balance of 70% required prior to shipment. To facilitate trust, we provide photos of products and packaging before the balance is settled.
Q3. What is your terms of delivery for you to select?
A: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU, tailored to meet your logistics needs.
Q4. How about your delivery time?
A: Typically, delivery takes 15 to 30 days post-advance payment. Specific timelines are contingent on order type and volume. Q5. Can you produce according to the samples?
A: Absolutely, we can produce based on your samples or technical specifications, expertly crafting necessary molds and fixtures.
Q6. What is your sample policy?
A: We offer samples, however, customers are responsible for the associated sample and courier costs.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct rigorous testing on 100% of our goods to ensure flawless quality before dispatch.
Q8. How about your warranty?
A: We stand by our products with a comprehensive one-year warranty, covering all except human-induced damage.