Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We are dedicated to maintaining exceptional product quality and offering competitive pricing to guarantee our customers enjoy substantial benefits, fostering enduring partnerships.
Q2. What is your terms of payment?
A: Our terms of payment consist of a 30% T/T deposit, with the remaining 70% due before delivery. We provide comprehensive visuals of the products and packaging prior to final payment, ensuring transparency and confidence.
Q3. What is your terms of delivery for you to select ?
A: We offer a range of delivery options to cater to your needs, including EXW, FOB, CFR, CIF, and DDU, ensuring flexible and convenient choices.
Q4. How about your delivery time ?
A: Typically, our delivery timeframe spans 15 to 30 days following receipt of your advance payment. The exact duration is contingent upon the specific items and order quantity, ensuring timely and efficient delivery to meet your needs. Q5. Can you produce according to the samples?
A: Absolutely, we can expertly craft products based on your samples or technical drawings, utilizing our capability to build precise molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to provide samples, with the understanding that customers will cover the associated sample and courier costs, facilitating informed decision-making.
Q7. Do you test all your goods before delivery?
A: Yes, we ensure rigorous quality assurance by conducting comprehensive 100% testing of all products before they are dispatched, guaranteeing excellence in every shipment.
Q8.How about your warranty?
A: We offer a robust one-year warranty, covering all products against defects, provided there is no human-inflicted damage, ensuring peace of mind with every purchase.