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Q1: How do you cultivate enduring business partnerships with your clients?
A: We steadfastly maintain the highest quality standards while offering competitive pricing to ensure our clients consistently enjoy superior benefits.
Q2. What are your accepted payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Prior to settling the balance, we will provide detailed photographs of your products and their packaging.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, DDU.
Q4. What is your estimated delivery timeline?
A: Typically, our delivery time ranges from 15 to 30 days following receipt of your advance payment. The exact timeline is contingent on the specifics and volume of your order.
Q5. Can you manufacture items based on samples? A: Absolutely, we can fabricate products using your samples or technical drawings and develop the necessary molds and fixtures.
Q6. Could you outline your sample policy?
A: We are delighted to provide samples; however, customers are responsible for covering both the sample and courier costs.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Indeed, we perform rigorous testing on 100% of our goods to ensure quality assurance before dispatch.
Q8. What are the details of your warranty coverage?
A: We offer a one-year warranty period on our products, provided there is no human-induced damage.