| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our approach to fostering enduring partnerships is anchored in delivering unparalleled product quality coupled with competitive pricing. This strategic combination allows our partners to consistently reap remarkable benefits, fostering a robust and lasting business relationship built on a foundation of trust and shared success.
Q2. What are your payment terms?
A: Our payment terms are designed with transparency and ease in mind, initiating with a 30% deposit via T/T. The remaining 70% is due prior to shipment, ensuring seamless transactions. To affirm our unwavering commitment to quality, we provide detailed photographs of the products and packaging before the final payment is finalized, offering complete assurance.
Q3. What delivery terms do you offer for selection?
A: We provide a versatile range of delivery terms to cater to diverse shipping requirements, including EXW, FOB, CFR, CIF, and DDU. This flexibility empowers our partners to choose the option that best aligns with their logistical needs and preferences, ensuring smooth and efficient operations.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline spans from 15 to 30 days upon receiving your advance payment. The specific timeframe is contingent on item specifications and order quantities. We are steadfast in our commitment to delivering promptly without compromising on the highest quality standards. Q5. Can you manufacture based on samples?
A: Absolutely, we are adept at custom manufacturing based on your samples or technical drawings. Our expert team excels in creating the requisite molds and fixtures to bring your unique concepts to fruition with precision and expertise.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples to prospective partners, with the cost of samples and courier fees being the responsibility of the customer. This enables you to firsthand experience our exceptional product quality before committing to a larger order, ensuring complete satisfaction and confidence.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Indeed, we uphold a rigorous quality assurance protocol, ensuring that 100% of our products are meticulously tested prior to dispatch. This meticulous process guarantees that our partners receive only the highest quality products, reinforcing our dedication to excellence.
Q8. What does your warranty cover?
A: Our comprehensive warranty extends one full year of coverage, excluding damage arising from human actions. This extensive warranty reflects our confidence in the robustness and reliability of our products, providing invaluable peace of mind to our esteemed customers.
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