| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our strategy for nurturing enduring partnerships is centered around delivering exceptional product quality combined with highly competitive pricing. This approach ensures that our valued partners continuously reap substantial benefits from our collaboration, fostering a lasting business relationship built on trust and mutual success.
Q2. What are your payment terms?
A: Our payment terms are designed for transparency and convenience to facilitate seamless transactions. A 30% deposit via T/T is required to initiate the process, with the remaining 70% due prior to shipment. We assure our partners of our commitment to quality by providing detailed photos of the products and packaging before the final payment is made, ensuring confidence and satisfaction.
Q3. What delivery terms do you offer for selection?
A: We present a versatile array of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This diverse selection accommodates various shipping requirements, granting our partners the flexibility to choose the logistical option that best aligns with their needs and preferences.
Q4. Can you provide details about your delivery timeline?
A: Our delivery timeline is typically between 15 to 30 days following receipt of your advance payment. The exact schedule depends on the specific items and order quantity. Rest assured, we are dedicated to ensuring prompt delivery while upholding the highest quality standards. Q5. Can you manufacture based on samples?
A: Absolutely, we specialize in custom production based on your samples or technical drawings. Our skilled team excels in crafting the necessary molds and fixtures to bring your unique ideas to life with precision and expertise, ensuring your vision is flawlessly realized.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples to our prospective partners. Please note that the sample cost and courier fees are the responsibility of the customer. This enables you to experience firsthand the superior quality of our products before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Yes, we proudly uphold a rigorous quality assurance process, ensuring that 100% of our products undergo thorough testing prior to dispatch. This meticulous attention to detail guarantees our partners receive only the finest quality products, reinforcing our commitment to excellence.
Q8. What does your warranty cover?
A: Our comprehensive warranty offers a full year of coverage, provided the damage is not a result of human actions. This serves as a testament to our confidence in the durability and reliability of our products, ensuring peace of mind and satisfaction for our valued customers.
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