| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we promise to maintain exceptional quality and offer competitive pricing. This ensures that our valued customers consistently enjoy substantial benefits and foster a lasting, mutually rewarding partnership with us.
Q2. What is your terms of payment?
A: Our payment terms are straightforward: a 30% T/T deposit is required upfront, with the remaining 70% due before delivery. Rest assured, we will provide you with detailed photos of the products and packaging prior to requesting the final balance, ensuring transparency and peace of mind.
Q3. What is your terms of delivery for you to select?
A: We offer a flexible range of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most convenient option for your business logistics.
Q4. How about your delivery time?
A: Typically, once we have received your advance payment, delivery takes between 15 to 30 days. However, the exact timeline may vary based on the specific items and order quantity. Rest assured, we aim to deliver your order as promptly and efficiently as possible. Q5. Can you produce according to the samples?
A: Absolutely, we are equipped to manufacture products based on your samples or technical drawings. Our team is capable of constructing the necessary molds and fixtures to meet your precise specifications.
Q6. What is your sample policy?
A: We are pleased to provide samples to our customers. Please note that the sample cost and courier expenses are borne by the customer. This policy ensures that you can evaluate our product quality firsthand before committing to a larger order.
Q7. Do you test all your goods before delivery?
A: Yes, we guarantee rigorous quality control with 100% testing of all goods before they leave our facility, ensuring that every product meets the highest standards before reaching you.
Q8. How about your warranty?
A: We proudly offer a one-year warranty on our products, provided there is no damage due to human error, underscoring our commitment to quality and customer satisfaction.
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