Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: Our strategy for fostering a long-term partnership is rooted in consistently delivering top-tier quality and maintaining highly competitive pricing. This approach ensures that our valued customers continue to reap significant benefits.
Q2. What is your terms of payment?
A: We have a straightforward payment structure: a 30% deposit via T/T is required upfront, with the remaining 70% due prior to shipment. To provide peace of mind, we will present you with detailed photographs of both the products and their packaging before you settle the balance.
Q3. What is your terms of delivery for you to select?
A: We offer a variety of delivery options to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. How about your delivery time?
A: Typically, our delivery window ranges from 15 to 30 days following the receipt of your advance payment. However, the exact timeline may vary based on the specific items and quantities in your order. Q5. Can you produce according to the samples?
A: Absolutely, we are equipped to manufacture products based on your provided samples or technical drawings, including the creation of necessary molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, customers are responsible for both the sample and courier costs.
Q7. Do you test all your goods before delivery?
A: Yes, we are committed to quality assurance and conduct a comprehensive 100% test on all goods before they are dispatched.
Q8. How about your warranty?
A: We confidently provide a one-year warranty on our products, excluding cases of human-inflicted damage.