Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business relationship prospers over the long term?
A: We prioritize delivering exceptional product quality combined with competitive pricing to ensure our customers consistently experience substantial benefits.
Q2. What are the terms of payment you offer?
A: We require a deposit of 30% of the total via T/T, with the remaining 70% payable before shipment. Rest assured, we will provide you with detailed photographs of the products and their packaging prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, offering you flexibility in choosing what best suits your needs.
Q4. What is your estimated delivery time frame?
A: Typically, our delivery period ranges from 15 to 30 days following receipt of your advance payment. The exact delivery timeline is contingent upon the specific items and the quantity ordered. Q5. Are you capable of production based on samples?
A: Absolutely, we can produce items according to your samples or technical drawings. Our capabilities include constructing the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples; however, the cost of the sample and courier must be covered by the customer.
Q7. Do you conduct tests on all products before they are shipped?
A: Yes, we rigorously test 100% of our products to ensure they meet our high standards before they are delivered.
Q8. What warranty coverage do you offer?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human error.