| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ
Q1: How do you ensure long-term business collaboration with your partners?
A: We are committed to maintaining exceptional product quality while offering competitive pricing, ensuring that our customers enjoy substantial benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Prior to making the final payment, we will provide photographs of the products and packaging.
before you pay the balance.
Q3. What delivery terms do you offer for your customers to choose from?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to meet diverse shipping needs.
Q4. What can you tell us about your delivery timelines?
A: Typically, our delivery takes between 15 to 30 days post receipt of the advance payment. Exact delivery times are contingent upon the specific items and the volume of your order.
Q5. Are you able to manufacture based on provided samples?
A: Absolutely, we can produce items based on your samples or technical drawings. We are equipped to create necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are willing to provide samples, but customers are responsible for covering the sample cost along with the courier charges.
Q7. Do you conduct testing on all products prior to shipment?
A: Indeed, we implement a rigorous 100% testing protocol to ensure all goods meet our high standards before delivery.
Q8. What warranty do you offer on your products?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human interference.
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