Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure a lasting and fruitful business cooperation with us?
A: We prioritize maintaining exceptional product quality and keeping our prices highly competitive, ensuring that our customers continue to reap significant benefits from our partnership.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable before we dispatch your order. We will provide you with product and packaging photographs
before you settle the final balance.
Q3. What delivery terms do you offer?
A: We offer several flexible shipping options, including EXW, FOB, CFR, CIF, and DDU.
Q4. What are your typical delivery timelines?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The exact timeline depends on the specific items and
the volume of your order. Q5. Can you craft products based on samples?
A: Absolutely, we can create products based on your samples or technical drawings. We possess the ability to develop the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are pleased to provide samples, though customers are responsible for covering the sample and courier costs.
Q7. Do you conduct tests on all products before shipment?
A: Indeed, we perform rigorous 100% testing on all products prior to dispatching them to our valued clients.
Q8. What is your warranty policy like?
A: We offer a comprehensive one-year warranty, provided that the product is free from human-induced damage.