Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure a long-lasting partnership with your clients?
A: We prioritize maintaining top-tier quality and offering competitive prices, guaranteeing our valued customers reap substantial benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. To instill confidence, we provide you with detailed images of the products and packaging prior to completing payment.
Q3. What delivery terms do you offer for selection?
A: Our comprehensive delivery terms include EXW, FOB, CFR, CIF, and DDU to meet your specific logistical needs.
Q4. Can you elaborate on your delivery schedule?
A: Typically, we deliver between 15 to 30 days post-receiving your deposit. However, the exact timeline depends on the product specifications and order volume. Q5. Are you capable of producing items based on samples?
A: Absolutely, we can meticulously craft products based on your samples or technical drawings. We also have the capability to develop necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples, although the sample and courier costs are to be borne by the client.
Q7. Do you conduct tests on all products before dispatch?
A: Indeed, we perform rigorous 100% testing on all products prior to delivery, ensuring utmost quality and reliability.
Q8. Can you describe your warranty policy?
A: We offer a one-year warranty, provided there is no damage caused by improper human handling.