FAQ:
Q1: How do you make sure our business relationship is long-lasting and fruitful?
A: We are committed to maintaining exceptional product quality and offering highly competitive pricing. This ensures that our customers consistently receive advantageous benefits, fostering long-term cooperation.
Q2: What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable before shipping. To ensure transparency and satisfaction, we'll provide you with detailed photos of the products and packaging before you settle the final balance.
Q3: Which delivery terms do you offer for selection?
A: We provide a range of delivery options including EXW, FOB, CFR, CIF, and DDU to best meet your logistics needs.
Q4: What is your delivery timeline?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The precise delivery schedule will be influenced by the specifics and quantity of your order. Q5. Do you offer production based on samples?
A: Absolutely, we can produce items based on your samples or detailed technical drawings. We have the capability to create custom molds and fixtures tailored to your specifications.
Q6: What is your policy regarding samples?
A: We are pleased to offer samples, however, the cost of the sample and the courier service must be covered by the customer.
Q7: Do you conduct tests on all goods before shipment?
A: Yes, we rigorously test 100% of our products to guarantee they meet our quality standards before delivery.
Q8: What is your warranty policy?
A: We proudly offer a one-year warranty on our products, provided there is no damage caused by improper handling.
Audited Supplier 
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