Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business partnership thrives for the long term?
A: We are committed to maintaining exceptional product quality and offering competitive prices to guarantee our customers consistently reap substantial benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% to be settled before delivery. Before you complete the payment, we provide photos of your products and their packaging for your assurance.
Q3. What delivery terms do you offer for selection?
A: We offer versatile delivery options including EXW, FOB, CFR, CIF, and DDU to meet your needs.
Q4. Can you tell me about your delivery timeline?
A: Typically, delivery takes between 15 to 30 days post receipt of your advance payment. Exact timing is contingent upon the specific items and order volume. Q5. Can you manufacture based on provided samples?
A: Absolutely, we can produce goods precisely from your samples or technical drawings, and we are equipped to construct the necessary molds and fixtures.
Q6. What are the terms regarding your sample policy?
A: We can provide samples; however, customers are responsible for covering both the sample cost and courier fees.
Q7. Do all your products undergo testing before dispatch?
A: Yes, we conduct thorough 100% testing of all products prior to delivery to ensure they meet our high standards.
Q8. Could you inform me about your warranty coverage?
A: We proudly offer a one-year warranty provided there is no damage caused by human actions.