| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a lasting partnership with your clients?
A: Our strategy is to consistently deliver high-quality products at competitive prices, ensuring our clients always receive great value and benefit from our relationship.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Prior to final payment, we provide comprehensive photos of the products and packaging to assure you of the quality and readiness for shipment.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery options to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your typical delivery timeframe?
A: Typically, delivery takes between 15 to 30 days post-receipt of your advance payment. Exact timelines depend on the specific items and order quantity. Q5. Are you capable of production based on samples?
A: Absolutely, we can produce based on your samples or technical drawings, and we have the capability to create the necessary molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, clients are responsible for covering the sample and courier costs.
Q7. Do you conduct inspections on all your products before shipment?
A: Yes, we conduct thorough inspections, ensuring 100% of all products are tested and verified before delivery.
Q8. What warranty do you provide?
A: We offer a one-year warranty covering all non-human damage, providing peace of mind and assurance of quality.
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