| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions:
Q1: How do you ensure a long-term partnership with our business?
A: Our commitment to maintaining exceptional product quality while keeping prices competitive ensures that our customers consistently enjoy substantial benefits and a rewarding experience.
Q2: What are your payment terms?
A: We require a 30% payment through T/T as a deposit, with the remaining 70% payable before delivery. Prior to settling the balance, we provide detailed photographs of the products and packaging to ensure complete satisfaction.
Q3: What delivery terms do you offer for selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU, catering to diverse preferences and logistical needs.
Q4: What can you tell us about your delivery timeline?
A: Typically, the delivery process spans 15 to 30 days post receiving your advance payment. The exact timeframe hinges on the specific items and order quantity. Q5: Are you equipped to produce based on sample specifications?
A: Absolutely, we have the capability to manufacture according to your samples or technical drawings, including mold and fixture creation.
Q6: Could you elaborate on your sample policy?
A: We can provide samples; however, the sample and courier costs are the responsibility of the customer.
Q7: Do you conduct testing on all your goods prior to delivery?
A: Yes, we conduct a comprehensive 100% test on all goods before they are dispatched to ensure they meet our high-quality standards.
Q8: What warranty do you offer?
A: We offer a one-year warranty, provided there is no damage caused by human error.
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