Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you foster enduring partnerships with your clients?
A: We ensure long-term collaboration by consistently delivering superior quality goods at competitive prices, allowing our customers to reap significant benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before delivery. Prior to settling the balance, we provide detailed photographs of the products and their packaging.
Q3. What delivery terms can you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q4. What is your typical delivery timeframe?
A: Typically, delivery takes 15 to 30 days post receipt of advance payment. The precise duration is contingent upon the specific item and order quantity. Q5. Are you able to manufacture based on provided samples?
A: Absolutely, we can produce items using your samples or technical drawings. We are equipped to develop both molds and fixtures.
Q6. Could you tell us about your sample policy?
A: We can provide samples; however, the sample cost and courier charges need to be covered by the customer.
Q7. Do you conduct tests on all products before they are dispatched?
A: Yes, a comprehensive 100% inspection is conducted on all products prior to delivery.
Q8. What does your warranty cover?
A: We offer a one-year warranty on our products, provided there is no damage caused by human intervention.