Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you foster long-term business partnerships with your clients?
A: Our strategy to secure enduring collaborations is by consistently delivering top-notch quality products at competitive prices, ensuring our clients always gain significant value and benefits from partnering with us.
Q2. What are your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% due before product dispatch. Prior to final payment, we provide detailed photographs of the ordered products and their packaging for your assurance.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU to cater to your specific logistics needs.
Q4. What is your estimated delivery time?
A: Typically, our delivery window ranges from 15 to 30 days after receiving your advance payment. However, the exact timeline is subject to the specific items and order quantity. Q5. Are you capable of producing based on samples?
A: Absolutely, we can manufacture precisely according to your samples or technical drawings, with the capability to create the necessary molds and fixtures to ensure perfect replication.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, the cost of the sample and courier services will be borne by the customer.
Q7. Do you conduct tests on all products before dispatch?
A: Indeed, we perform a comprehensive 100% inspection on all products to guarantee their quality and performance before they leave our facility.
Q8. What warranty do you provide for your products?
A: We are committed to quality assurance, offering a one-year warranty on our products, provided there is no damage due to human factors.