| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions:
Q1: How do you ensure a long-lasting business partnership with your clients?
A: We prioritize maintaining superior quality and competitive pricing, guaranteeing our customers enjoy substantial benefits in every transaction.
Q2. What are the payment terms you offer?
A: We require a 30% T/T deposit, with the remaining 70% payable before dispatch. Rest assured, product and packaging photos will be provided for your confirmation before the final balance is settled.
Q3. Which delivery terms are available for selection?
A: Our delivery options include EXW, FOB, CFR, CIF, and DDU, offering flexibility tailored to your needs.
Q4. What is the expected delivery timeline for orders?
A: Typically, delivery occurs within 15 to 30 days following your advance payment. The exact timeline is influenced by the specifics and volume of your order. Q5. Is custom production based on samples possible?
A: Absolutely, we can craft products from your samples or technical blueprints, including the creation of any necessary molds and fixtures.
Q6. Could you elaborate on your sample provision policy?
A: Samples are available upon request, with the condition that the sample and courier fees are borne by the customer.
Q7. Are all products tested before dispatch?
A: Yes, a rigorous 100% testing process is applied to all products to ensure they meet our high standards prior to delivery.
Q8. What warranty do you provide for your products?
A: We offer a comprehensive one-year warranty, covering any defects excluding those caused by human error.
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