Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: Our commitment lies in maintaining top-notch product quality and offering competitive pricing, ensuring our customers reap maximum benefits and fostering long-term partnerships.
Q2. What is your terms of payment?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before dispatch. To ensure transparency, we provide detailed photos of the products and packaging prior to the final payment.
Q3. What is your terms of delivery for you to select?
A: Choose from our flexible delivery options: EXW, FOB, CFR, CIF, and DDU, tailored to meet your logistics needs.
Q4. How about your delivery time?
A: Typically, delivery takes between 15 to 30 days after your advance payment is received. The exact timeline depends on the specific items and quantities ordered. Q5. Can you produce according to the samples?
A: Absolutely, we can manufacture using your samples or technical drawings. We have the capability to create custom molds and fixtures.
Q6. What is your sample policy?
A: We offer sample provision; however, customers are responsible for the sample and courier costs.
Q7. Do you test all your goods before delivery?
A: Yes, we ensure rigorous quality control with 100% testing of all goods before they are dispatched.
Q8.How about your warranty?
A: We offer a one-year warranty, covering any issues excluding human-induced damage.