| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-lasting business partnership with us?
A: We are committed to delivering top-notch quality products at highly competitive prices, ensuring that our customers consistently enjoy significant benefits.
Q2. Can you tell us about your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% due prior to shipment. Before settling the balance, we will provide you with detailed photos of the products and packaging for your review.
Q3. What delivery terms are available for us to choose from?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU, tailored to meet your specific needs.
Q4. Could you elaborate on your delivery timelines?
A: Typically, delivery is anticipated within 15 to 30 days following the receipt of your advance payment. The exact timeframe will depend on the specific items and the size of your order. Q5. Are you able to manufacture based on provided samples?
A: Absolutely, we are equipped to produce based on your samples or technical drawings, and we can create the necessary molds and fixtures for production.
Q6. What are the terms of your sample policy?
A: While we are glad to provide samples, please note that the costs for the samples and courier services will be borne by the customer.
Q7. Do you conduct thorough testing of all products before shipment?
A: Yes, we ensure 100% testing of all products before they are dispatched to guarantee quality and reliability.
Q8. What does your warranty cover?
A: We offer a comprehensive one-year warranty, provided that there is no human-induced damage to the product.
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