FAQ:
Q1: How do you ensure our partnership flourishes over the long-term?
A: By consistently delivering top-notch quality and maintaining competitive pricing, we guarantee our clients reap substantial benefits from our offerings.
Q2. What are your payment terms?
A: A deposit of 30% via T/T is required, with the remaining 70% due before shipment. We'll provide comprehensive photos of the products and packaging prior to balance payment to ensure transparency.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your needs.
Q4. What can you tell me about your delivery timeline?
A: Typically, delivery occurs within 15 to 30 days post advance payment. However, the exact timeline hinges on the specifics of your order, including item and quantity.
A: Absolutely, we can produce based on your samples or technical blueprints. Our capabilities include creating molds and fixtures to meet your specifications.
Q6. Could you explain your sample policy?
A: We do offer samples, though the associated sample and courier costs are the responsibility of the customer.
Q7. Is pre-delivery testing conducted on all goods?
A: Indeed, we conduct a thorough 100% testing of all products before they leave our facility, ensuring optimal quality.
Q8. What warranty coverage do you offer?
A: Our products come with a one-year warranty, provided there is no damage caused by human error.
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