| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions
Q1: What strategies do you employ to ensure enduring business partnerships?
A: By consistently delivering exceptional product quality and maintaining competitive pricing, we empower our customers with substantial advantages, fostering long-term, mutually beneficial relationships.
Q2. Could you elaborate on your payment policy?
A: We require a 30% T/T deposit initially, followed by the remaining 70% payment prior to shipment. We will provide you with detailed photographs of the products and their packaging
before requesting the final balance payment.
Q3. What delivery terms do you offer for customer selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU, catering to diverse customer needs.
Q4. Could you provide insights into your delivery timelines?
A: Typically, our delivery window spans 15 to 30 days post receiving your advance payment. However, the exact timeline is contingent upon the specific products and
the order quantity. Q5. Are you capable of manufacturing based on provided samples?
A: Absolutely, we can produce items in accordance with your samples or detailed technical drawings, complete with mold and fixture construction.
Q6. Could you outline your sample policy?
A: We do offer samples; however, customers are responsible for both the sample and courier costs.
Q7. Do you conduct comprehensive testing on all products prior to dispatch?
A: Certainly, we execute a rigorous 100% testing regimen on all products before they leave our facility.
Q8. What does your warranty coverage include?
A: Our warranty extends for one year, covering any non-human damages.
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