| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions
Q1: How do you ensure a long-lasting partnership with your business?
A: By consistently offering high-quality products at competitive prices, we guarantee our customers will reap significant benefits.
Q2: What are your payment terms?
A: We require a 30% payment via T/T as a deposit, with the remaining 70% due before shipment. We'll provide you with images of the products and packaging
prior to the balance payment.
Q3: Which delivery terms are available for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4: What is your usual delivery timeframe?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The specific timeframe is contingent upon the nature and
volume of your order. Q5: Is it possible to produce items based on samples?
A: Absolutely, we can manufacture products according to your samples or technical drawings, and we are capable of producing molds and fixtures.
Q6: What is your policy regarding samples?
A: We provide samples, although customers are responsible for both the sample and courier costs.
Q7: Do you conduct thorough testing on all your goods prior to delivery?
A: Yes, we ensure 100% testing of all goods to guarantee they meet our high standards before dispatch.
Q8: What are the details of your warranty?
A: We offer a one-year warranty, provided there's no damage caused by human intervention.
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