| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you nurture enduring business partnerships with your clients?
A: We ensure long-term collaboration by consistently maintaining superior product quality and offering competitive pricing, allowing our customers to experience continual benefits.
Q2. What are your payment terms?
A: Our payment terms require a 30% T/T deposit, with the remaining 70% due before delivery. To reassure you, we'll provide photographs of both the products and packaging before you settle the balance.
Q3. What delivery terms do you offer for selection?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your preferences.
Q4. What can you tell us about your delivery timeline?
A: Typically, delivery takes place 15 to 30 days post-receipt of your advance payment. However, the exact timing is contingent upon the specific products and the volume of your order. Q5. Can you manufacture based on provided samples?
A: Absolutely, we have the capability to produce items according to your samples or technical drawings, and we can fabricate the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are equipped to provide samples, but please be aware that the cost of the sample and the courier service will be borne by the customer.
Q7. Do you conduct tests on all your goods prior to dispatch?
A: Indeed, we perform comprehensive testing on 100% of our goods to ensure quality before dispatch.
Q8. Could you elaborate on your warranty?
A: We offer a robust one-year warranty, provided the goods have not suffered human-inflicted damage.
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