Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We guarantee superior quality and maintain competitive pricing to ensure our customers reap continuous benefits and foster enduring partnerships.
Q2. What is your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. We will provide detailed product and packaging photos prior to balance payment to ensure transparency and satisfaction.
Q3. What is your terms of delivery for you to select?
A: We offer a variety of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. How about your delivery time?
A: Typically, it takes 15 to 30 days after receiving your advance payment. The exact delivery schedule is determined by the ordered items and their quantities. Q5. Can you produce according to the samples?
A: Absolutely, we can produce according to your samples or technical drawings, creating the necessary molds and fixtures to meet your specifications.
Q6. What is your sample policy?
A: We can provide samples; however, the cost of the samples and courier must be borne by the customer.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct a 100% quality test on all goods to ensure they meet our high standards before dispatch.
Q8. How about your warranty?
A: We offer a one-year warranty, provided no damage is caused by improper use, ensuring peace of mind with your purchase.