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Q1: What strategies do you employ to foster long-term partnerships with your clients?
A: We prioritize delivering exceptional quality goods at competitive prices, ensuring that our clients consistently enjoy remarkable benefits and value.
Q2. Could you please specify your terms of payment?
A: Our payment terms involve a 30% deposit via T/T, with the remaining 70% due before delivery. Before settling the balance, we provide you with detailed photographs of the products and their packaging.
Q3. What delivery terms do you offer for selection?
A: We provide a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to meet your preferences.
Q4. Could you elaborate on your delivery timeframes?
A: Typically, after receiving your advance payment, delivery takes between 15 to 30 days. However, precise delivery times are contingent upon the specific items and order quantities you choose. Q5. Are you equipped to produce based on provided samples?
A: Absolutely, we can manufacture products according to your samples or technical drawings. We are proficient in creating custom molds and fixtures to meet your specifications.
Q6. What is your policy regarding samples?
A: We are pleased to offer sample products. However, customers are responsible for covering both the cost of the sample and the courier charges.
Q7. Do you conduct thorough testing on all products prior to delivery?
A: Yes, we ensure that 100% of our products undergo comprehensive testing before they are dispatched.
Q8. What are the details of your warranty coverage?
A: We offer a robust one-year warranty, provided there is no damage caused by improper use or human error.