| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are fervently committed to upholding unparalleled product quality paired with exceptionally competitive pricing. This strategic approach empowers our valued clients to experience significant gains, establishing a resilient and enduring partnership that thrives over the long haul.
Q2. What are your terms of payment?
A: Our payment terms are designed to provide clarity and assurance: a 30% T/T deposit is required at the outset, followed by a settlement of the remaining 70% prior to dispatch. To further instill confidence, we offer comprehensive visuals of both product and packaging
prior to the completion of the final payment, ensuring transparency and satisfaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: We present a dynamic array of delivery terms to accommodate diverse client preferences, including EXW, FOB, CFR, CIF, and DDU. This flexibility ensures maximum convenience for our clients' logistical requirements.
Q4. How do you manage your delivery timelines?
A: Our streamlined and efficient logistics ensure delivery within a window of 15 to 30 days post the receipt of your advance payment. Naturally, the exact timeline is contingent upon the particularities and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, our expertise encompasses the capability to craft products directly from your samples or technical drawings. We excel at developing molds and fixtures tailored to your specifications with precision.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer sample provision to our clientele; however, it is important to note that the expenses related to the sample and courier fees are to be covered by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Yes, we are deeply committed to excellence, ensuring that 100% of our products undergo stringent testing protocols prior to dispatch. This guarantees adherence to our highest quality standards.
Q8. Can you give details about your warranty provisions?
A: We are proud to offer an extensive one-year warranty on our products, with the condition that no damage is incurred due to human mishandling, underpinning our confidence in product durability.
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