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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our unwavering commitment to excellence ensures top-tier product quality paired with highly competitive pricing. This strategic combination empowers our valued clients to achieve substantial success, paving the way for enduring collaborations and fruitful partnerships.
Q2. What are your terms of payment?
A: Our payment terms are designed with clarity and security in mind. We require a 30% T/T deposit at the onset, with the balance of 70% due prior to shipping. To bolster your confidence, we provide detailed product and packaging imagery
before you finalize the remaining payment.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a comprehensive selection of delivery terms tailored to your convenience, including EXW, FOB, CFR, CIF, and DDU, ensuring that our clients enjoy maximum flexibility in their logistics operations.
Q4. How do you manage your delivery timelines?
A: Our streamlined delivery process typically ranges from 15 to 30 days upon receipt of your advance payment. Naturally, the specific timeline will be adjusted based on the exact order specifications and
quantity you require. Q5. Are you capable of producing goods based on samples?
A: Absolutely, our skilled team is perfectly equipped to craft products from your samples or technical drawings, and we specialize in the creation of molds and fixtures to suit your precise needs.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples to our esteemed clients, though the sample cost and associated courier charges will be the responsibility of the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Certainly, we conduct comprehensive and rigorous testing on 100% of our products before dispatch, ensuring they meet the highest standards of quality and reliability.
Q8. Can you give details about your warranty provisions?
A: We confidently offer a solid one-year warranty on our products, contingent on the absence of damage due to human error, underscoring our commitment to quality and customer satisfaction.