| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are steadfast in our commitment to excellence, focusing on delivering products of unparalleled quality combined with competitive pricing strategies. This steadfast commitment not only ensures our valued clients receive outstanding value but also cultivates trust, paving the way for enduring partnerships built on mutual success and shared goals.
Q2. What are your terms of payment?
A: For the convenience and assurance of our clients, we have instituted a simple and transparent payment policy. We require a 30% T/T deposit upfront. The remaining 70% is due before the goods are dispatched, along with providing comprehensive visual documentation of the product and packaging to ensure transparency and confidence throughout the process.
before the final payment is made.
Q3. What delivery terms do you offer for your clients to choose from?
A: Demonstrating our commitment to client-centric service, we offer a broad spectrum of delivery options to cater to diverse logistical requirements. Our clients have the flexibility to select from EXW, FOB, CFR, CIF, and DDU settings, allowing them to tailor their choice to their unique circumstances and preferences.
Q4. How do you manage your delivery timelines?
A: Precision in delivery is paramount. Typically, our delivery schedules range from 15 to 30 days following the advance payment. This range allows for adjustments depending on the particular details and size of your order, ensuring a personalized service that meets your expectations and needs.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we possess the capability to manufacture products directly from your samples or technical drawings. Our state-of-the-art facilities are equipped to produce accurate molds and fixtures, guaranteeing that the quality we deliver is consistent with your expectations, reinforcing your confidence in our production capabilities.
Q6. Could you elaborate on your sample policy?
A: We offer samples to provide a firsthand experience of our product's exceptional quality. Please note that the client is responsible for the sample cost and courier fees, facilitating a transparent and straightforward process that emphasizes fairness and clarity.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality assurance is our trademark. We ensure that every single product is subjected to rigorous and comprehensive testing before it leaves our facilities. This meticulous process is designed to uphold our unwavering promise of excellence and reliability.
Q8. Can you give details about your warranty provisions?
A: We take great pride in offering a comprehensive one-year warranty with every product we sell. This warranty covers all issues except those resulting from human-induced damage, providing you with peace of mind and confidence in your investment, knowing that we stand firmly behind our products.
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