FAQ:
Q1: How do you establish long-term business partnerships with clients?
A: We nurture successful, long-lasting partnerships by upholding unparalleled product excellence and delivering competitive pricing strategies. This approach enables our clients to enjoy sustained benefits and a fruitful collaboration.
Q2. What are your terms of payment?
A: Our payment terms are straightforward: we ask for a 30% deposit via T/T upfront, with the balance of 70% payable before shipment. Prior to finalizing your payment, we ensure transparency by providing detailed images of the products and their packaging.
Q3. Which delivery terms do you offer for selection?
A: We present a variety of delivery terms for you to choose from, including EXW, FOB, CFR, CIF, and DDU, providing flexibility to meet your specific logistical needs.
Q4. Could you provide details regarding your delivery timeline?
A: Our standard delivery period ranges from 15 to 30 days after receiving your advance payment. The precise duration depends on the nature of the items and order volume. Q5. Are you able to produce according to provided samples?
A: Certainly, we possess the expertise and resources to produce according to your samples or technical drawings, including the development of custom molds and fixtures as required.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples to our customers. However, we do request that the cost of the sample and the courier charges be borne by the customer.
Q7. Is testing conducted on all goods before shipment?
A: Absolutely, we are committed to quality assurance by conducting rigorous testing on 100% of our products before they are dispatched to our customers.
Q8. What does your warranty entail?
A: We proudly offer a comprehensive one-year warranty, covering our products against all issues, provided they are free from human-induced damage.
Audited Supplier 
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