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Q1: How do you ensure our partnership thrives over the long term?
A: We consistently offer top-tier quality products paired with competitive pricing, ensuring our clients reap maximum benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% to be settled before shipment. We will provide you with detailed photos of the products and packaging
before you make the final payment.
Q3. What delivery terms do you offer for your selection?
A: We offer a wide range of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your preferences.
Q4. Can you provide details on your delivery timelines?
A: Typically, after your advance payment is received, our shipments take between 15 to 30 days. The exact timeline depends on the specific items and
the quantity ordered. Q5. Are you able to produce items based on samples?
A: Absolutely, we are equipped to manufacture products using your samples or technical drawings, and can also create the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are happy to provide samples; however, customers are responsible for covering both the sample and courier costs.
Q7. Are all your products tested before shipment?
A: Yes, we conduct a comprehensive 100% quality test on all our products before they are shipped.
Q8. What is your warranty policy?
A: We offer a comprehensive one-year warranty on our products, provided there is no damage caused by misuse.