| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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FAQ:
Q1: How do you ensure our business becomes a long-lasting partnership?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize exceptional product quality paired with highly competitive pricing. This ensures our valued customers consistently receive outstanding benefits, fostering enduring partnerships.
Q2. What are your payment terms?
A: Our payment terms are structured with a 30% T/T deposit, followed by the remaining 70% due before delivery. To assure you of our commitment to quality, we provide comprehensive photographs of the products and their packaging prior to your final payment.
Q3. What delivery options do you offer for us to choose from?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU. This flexibility allows you to select the method that best suits your logistical needs.
Q4. What is your typical delivery timeframe?
A: Our standard delivery timeframe ranges from 15 to 30 days following receipt of your advance payment. This period may vary depending on the specific items and the quantity of your order. For custom requests, we encourage you to consult with us for a precise timeline. Q5. Are you capable of producing items based on provided samples?
A: Absolutely, we excel at manufacturing based on your provided samples or technical drawings. Our expertise extends to crafting custom molds and fixtures to meet your unique requirements.
Q6. What is your policy on samples?
A: We are pleased to offer samples; however, customers are responsible for both the sample cost and courier fees. We recommend this step to ensure you are fully satisfied before placing a larger order.
Q7. Do you conduct tests on all products before delivery?
A: Yes, we guarantee thorough testing of 100% of our products prior to delivery. This rigorous quality assurance process ensures that each item meets our high standards.
Q8. What warranty do you offer?
A: We provide an extensive one-year warranty on our products, covering any issues except those resulting from human damage. This warranty underscores our commitment to quality and customer satisfaction.
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