Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure strong and lasting business partnerships with your clients?
A: We steadfastly uphold superior product quality coupled with competitive pricing. This strategic combination empowers our clients to reap substantial advantages, thereby nurturing partnerships that stand the test of time.
Q2. Could you please elaborate on your payment terms?
A: Our payment terms include a 30% deposit via T/T, with the remainder of 70% to be cleared before shipping. To ensure full transparency, we provide comprehensive photographs of both the products and their packaging before final payment.
Q3. What delivery terms do you offer for convenient selection?
A: We offer a range of delivery terms such as EXW, FOB, CFR, CIF, and DDU. These versatile options are designed to adapt to your unique shipping preferences, ensuring maximum convenience.
Q4. Could you provide insights on your delivery timelines?
A: Generally, our deliveries are made within 15 to 30 days after the advance payment is received. The specific duration can vary depending on the intricacies and volume of your order. Q5. Are you capable of manufacturing products based on samples?
A: Certainly, we are equipped to produce items using your samples or technical designs. Our proficiency includes developing custom molds and fixtures tailored to your exact specifications.
Q6. What is your policy regarding samples?
A: We are delighted to offer samples, although the costs for the sample and courier services are to be borne by the customer.
Q7. Do you conduct tests on all products before dispatch?
A: Indeed, we carry out 100% testing on every product before delivery, ensuring their quality and dependability meet our high standards.
Q8. Can you detail your product warranty?
A: We extend a one-year warranty covering any defects not arising from human error, providing assurance and confidence in our product's durability and reliability.