| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-term partnership with our business?
A: We are committed to delivering superior quality products and maintaining competitive pricing, ensuring that our customers consistently benefit and enjoy a prosperous collaboration.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% to be settled before the product is shipped. Prior to final payment, we offer full transparency by providing product and packaging photos.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your specific needs.
Q4. What can you tell me about your delivery timelines?
A: Typically, delivery takes 15 to 30 days post receipt of your advance payment. However, the exact timeline is contingent upon the order's specifics and quantity. Q5. Are you capable of producing based on samples?
A: Absolutely, we can manufacture according to your samples or technical drawings, with capabilities to create required molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples, although the sample and courier costs must be borne by the customer.
Q7. Do you conduct tests on all products prior to delivery?
A: Yes, we ensure 100% testing of all products before dispatch to guarantee quality assurance.
Q8. What does your warranty cover?
A: We proudly offer a one-year warranty for our products, provided there is no human-induced damage.
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