Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you build a sustainable, long-term partnership with your business associates?
A: By consistently delivering top-notch quality products at competitive prices, we ensure that our esteemed clients continue to enjoy substantial benefits, fostering trust and long-lasting cooperation.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Rest assured, we will provide you with detailed photographs of the products and packaging prior to the final payment, ensuring transparency.
Q3. What delivery terms do you offer for selection?
A: We provide a variety of delivery options including EXW, FOB, CFR, CIF, and DDU, enabling you to choose the most convenient arrangement for your needs.
Q4. What is your standard delivery time frame?
A: Typically, our delivery window ranges from 15 to 30 days following the receipt of advance payment. The exact timeline will depend on the specific items and the order quantity. Q5. Are you capable of manufacturing based on a client's sample?
A: Absolutely, we can produce products by following your samples or technical drawings, and we are equipped to create any necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: Certainly, we can provide samples, but please note that customers are responsible for covering both the sample and courier costs.
Q7. Do you conduct tests on all your products prior to shipment?
A: Yes, indeed. We perform thorough testing on 100% of our products to guarantee their quality before they leave our facility.
Q8. What does your warranty cover?
A: We offer a comprehensive one-year warranty, provided that there is no human-induced damage, ensuring peace of mind for our customers.