| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure our business partnership thrives over the long term?
A: We consistently maintain high-quality products at competitive prices, ensuring that our customers derive maximum benefit and satisfaction.
Q2. What are your payment terms?
A: We require a 30% deposit through T/T, with the remaining 70% payable before delivery. Prior to balance payment, we'll provide you with detailed photos of the products and packaging.
Q3. What delivery options do you offer for our convenience?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your logistics needs.
Q4. Can you provide details about your delivery timeline?
A: Typically, delivery takes 15 to 30 days post-receipt of your advance payment. Exact timelines are influenced by the product type and order quantity. Q5. Is it possible for you to manufacture based on samples?
A: Absolutely, we can produce items based on your samples or technical drawings, and are equipped to craft the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are happy to provide samples, though customers are responsible for covering both the sample and courier costs.
Q7. Do you conduct tests on all your products before they are dispatched?
A: Yes, we rigorously test 100% of our goods to ensure premium quality and reliability before delivery.
Q8. Can you elaborate on your warranty policy?
A: We offer a comprehensive one-year warranty, provided there is no human-induced damage.
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