Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business becomes a long-term partnership?
A: We consistently deliver superior quality products at competitive prices, ensuring our customers reap substantial benefits, fostering enduring relationships.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Rest assured, we will provide detailed imagery of the products and packaging prior to balance payment.
Q3. What delivery terms are available for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, designed to suit your logistical needs.
Q4. Can you provide details on your delivery timeline?
A: Typically, delivery takes between 15 to 30 days post receipt of your advance payment. The exact timeline is contingent upon the specific items and order quantity. Q5. Are you capable of production based on provided samples?
A: Absolutely, we can manufacture products based on your samples or technical drawings, constructing necessary molds and fixtures with precision.
Q6. Could you elaborate on your sample policy?
A: We do offer samples; however, customers are responsible for covering both the sample and courier costs.
Q7. Is there a testing protocol for your products before dispatch?
A: Certainly, we conduct comprehensive testing on 100% of our goods to ensure quality and reliability before they are dispatched.
Q8. What warranty terms do you offer?
A: We provide a one-year warranty on our products, provided there is no human-induced damage, guaranteeing peace of mind.