Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Frequently Asked Questions (FAQ):
Q1: How do you ensure a long-lasting business partnership with us?
A: We guarantee superior quality and maintain competitive pricing to ensure our partners reap significant benefits.
Q2. What are your terms of payment?
A: A 30% T/T deposit is required, with the remaining 70% due before delivery. We will provide photos of the products and packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We offer EXW, FOB, CFR, CIF, and DDU terms.
Q4. Can you provide information on your delivery timeline?
A: Typically, delivery takes 15 to 30 days post-payment, depending on the order specifics and quantity. Q5. Are you able to produce items based on samples?
A: Absolutely, we can create products from your samples or technical drawings, and we have the capability to develop the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We offer samples, with the sample and courier costs to be borne by the customer.
Q7. Do you conduct tests on all products before dispatch?
A: Yes, a comprehensive 100% testing process is conducted on all products before they are dispatched.
Q8. What is your warranty policy?
A: We offer a one-year warranty, provided there is no damage caused by human actions.