| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions (FAQ):
Q1: How do you ensure a long-lasting partnership with us?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to providing top-tier quality products while maintaining competitive pricing. This ensures our clients receive exceptional value, fostering enduring, mutually beneficial relationships.
Q2: Could you share your payment terms with us?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Rest assured, we will provide comprehensive photos of your products and their packaging prior to final payment.
Q3: What delivery terms do you offer for selection?
A: We offer a variety of flexible delivery options, including EXW, FOB, CFR, CIF, and DDU, to suit your logistical needs.
Q4: Can you tell us about your delivery timelines?
A: Typically, our delivery timeframe ranges from 15 to 30 days following receipt of your advance payment. The exact timeline is contingent on the specifics and volume of the order. Q5: Are you able to produce items as per samples?
A: Absolutely, we can manufacture products based on your samples or technical drawings. We possess the capability to construct the necessary molds and fixtures for production.
Q6: What is your policy regarding samples?
A: We are pleased to offer samples; however, the sample cost and courier fees are the responsibility of the customer.
Q7: Is testing conducted on all goods prior to dispatch?
A: Yes, we conduct comprehensive testing on 100% of our goods before they are shipped, ensuring the highest quality standards are met.
Q8: What can you tell me about your warranty?
A: We offer a one-year warranty, provided there is no human-induced damage, assuring you of our dedication to quality and reliability.
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