






Frequently Asked Questions (FAQ)
Q1: How do you ensure a long-lasting partnership with our business?
A: We maintain superior quality and offer competitive pricing to guarantee our customers derive maximum value and benefits.
Q2: What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before shipment. We will provide you with images of the products and packaging
prior to settling the final payment.
Q3: What delivery terms do you offer for selection?
A: Our delivery options include EXW, FOB, CFR, CIF, and DDU.
Q4: How do you manage your delivery timelines?
A: Typically, delivery takes between 15 to 30 days post-receipt of your advance payment. The actual timeframe depends on the products and
the volume of your order. Q5: Are you able to produce items based on samples?
A: Absolutely, we can manufacture products based on your samples or technical drawings. We have the capability to develop molds and fixtures.
Q6: What is your sample policy?
A: We can provide samples, but customers are responsible for the sample cost and courier fees.
Q7: Do you conduct quality tests on all goods before dispatch?
A: Yes, we implement a rigorous 100% testing protocol for all goods prior to delivery.
Q8: What warranty do you offer?
A: We provide a one-year warranty, covering all non-human induced damages.