| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our partnership flourishes for the long term?
A: We prioritize maintaining exceptional product quality and offer competitive pricing, ensuring our customers always benefit from our collaboration.
Q2. What are your payment terms?
A: A deposit of 30% via T/T is required, with the remaining 70% due before dispatch. We will provide you with detailed photographs of your products and their packaging prior to requesting the balance.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU to suit your needs.
Q4. What can you tell us about your delivery timelines?
A: Our standard delivery timeframe is between 15 to 30 days post receipt of your advance payment. However, the exact timeframe will depend on the specific items and the quantity of your order. Q5. Can you manufacture products based on our samples?
A: Absolutely, we are capable of producing items based on your samples or technical drawings. We possess the ability to construct the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are happy to provide samples; however, customers will need to cover both the sample cost and the courier fee.
Q7. Do you conduct tests on all products prior to delivery?
A: Yes, we ensure 100% testing of all products prior to dispatch to guarantee quality.
Q8. What does your warranty cover?
A: We offer a one-year warranty on all products, covering any issues that are not a result of human damage.
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